Payment policy

Last updated: October 24, 2026

This policy explains how payments work on maisonembra.com.

Accepted payment methods

Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club
Wallets: Apple Pay, Google Pay, Shop Pay

These are the same methods shown at checkout. Apple Pay and Google Pay appear only on supported devices and browsers.

Currency and taxes

All prices are shown and charged in US dollars (USD). Sales tax, where it applies, is calculated and shown at checkout before you pay. Shipping within the contiguous US is free.

When you are charged

Your payment is taken when you place your order. You receive an order confirmation by email right away.

Order verification

To protect you, some orders are checked for fraud before they ship. If we can't verify an order, we cancel it and refund you in full.

Declined payments

If your payment is declined, the order is not placed and you are not charged. Check your card details or try another method, or contact your bank.

Cancellations and refunds

You can cancel for a full refund until your order ships. Refunds always go back to the original payment method. Refunds are issued within 5 days of your return reaching our warehouse; your bank may take a few extra days to post them. See our refund policy.

Security

Checkout runs over an encrypted connection (SSL).
Payments are processed by PCI DSS–compliant payment providers (Shopify Payments).
We never see or store your full card number.